1. Overview
VoxelBox is a community-driven gaming network that prioritizes transparency, security, and player privacy. This policy explains how we handle data across our servers, website (voxelbox.co), and Discord systems. By participating in our servers or community, you agree to this policy.
2. Information We Collect
- Gameplay & Server Data: usernames, connection timestamps, in-game actions, and server statistics to manage gameplay integrity and performance.
- System Logs: temporary IPs and session identifiers for anti-abuse, latency monitoring, and diagnostics. Logs are automatically rotated and anonymized over time.
- Community Interactions: voluntary messages, screenshots, and content shared within VoxelBox Discord servers or forms.
- Analytics Data: website traffic, device type, and region (non-personalized) used for performance tuning and user experience improvement.
- Server Backups: game-world saves and configurations are periodically backed up to prevent data loss and ensure recovery in case of outages.
3. How We Use This Information
- Ensure fair play and prevent exploitation or abuse within servers.
- Maintain stability, diagnose errors, and track system uptime.
- Improve community engagement and gameplay through performance metrics.
- Respond to player requests or technical issues submitted through our Discord ticket system.
VoxelBox never sells or monetizes player data. All information collected is strictly for operational and moderation purposes.
4. Discord and Third-Party Integrations
We utilize Discord as our primary communication and support platform. Any interactions or messages you share there are subject to Discord’s Privacy Policy. VoxelBox does not store or process Discord data beyond what is publicly available (e.g., usernames, roles, and message content for moderation).
Our servers may also use third-party tools such as game API plugins, Steam authentication, or analytics dashboards. These integrations follow the same principle — no additional personal data is stored beyond operational logs.
5. Cookies & Web Analytics
VoxelBox may use limited cookies through Cloudflare or similar services for site security and analytics. These cookies track anonymous technical details such as page visits and device resolution. You can disable cookies at any time via your browser without affecting core functionality.
6. Data Retention & Deletion
Most log and analytics data is automatically purged within 30–90 days. Game backups are retained on secure storage for disaster recovery purposes and may be deleted on world resets or user request through Discord tickets.
7. Data Security
All servers are hosted on dedicated hardware with restricted access, updated firewalls, and SSL encryption. Staff access to databases and configuration files is strictly limited to authorized administrators.
8. Your Rights & Contact
You have the right to request data removal or correction. To submit a privacy-related request, please open a ticket in our official Discord at discord.gg/voxelbox. All requests are handled manually by verified staff.
9. Policy Updates
This policy may be revised periodically to reflect changes in operations, games, or applicable laws. Updates will be published on this page with the “Last Updated” date refreshed accordingly. Continued participation in our services constitutes acceptance of the revised policy.
10. Last Updated
November 2025